If you are a current retiree / surviving spouse and you need to change something related to your medical/dental coverage through the Retiree Health Care Trust like adding/dropping dependents, please contact Group Administrators at 1(866)997-3821 or visit www.groupadministrators.com
If you are a current retiree/surviving spouse and you need to change your mailing address, change your banking information, or change your Federal Tax withholding election you may do so by completing the appropriate sections on the front / back of your monthly paystub and mailing that form to:
Northern Trust Company
Benefit Payment Services
50 S. LaSalle Street, C2N
Chicago, IL 60603
If you have any questions about how to fill out the forms, you can reach Northern Trust Benefit Payment Services at 1(312)557-9700
Please contact one of the Retirement Clerks below if you are a former CTA Employee and you would like to obtain a Refund of Your Employee Contributions to the Retirement Plan.
Please also contact one of the Retirement Clerks if you are a current retiree/surviving spouse and you need to Change Beneficiaries for a Death Benefit or Report the Death of a Retiree/Surviving Spouse.
Pension Clerk
(312) 463-0361
anesbitt@ctapension.com
Pension Clerk
(312) 463-0363
smarshall@ctapension.com
For matters involving benefits applications, QDROS, Child Support orders, return to work, earnings and contribution errors on benefit estimates:
Pension Representative
(312) 463-0358
dramirez@ctapension.com
Pension Representative
(312) 463-0367
atrevino@ctapension.com
Executive Director
RP for CTA Employees & RHCT
jkallianis@ctapension.com
Executive Administrative Assistant
rrios@ctapension.com
Deputy Executive Director
wmeans@ctapension.com
Benefits Coordinator
hflores@ctapension.com
Finance Officer
etrejo@ctapension.com
If the request is being made on behalf of the retiree, CTA Pension Office requires a legal guardianship document ONLY. Power of Attorney are NOT accepted. For details refer to Section 17, Rule 29 of the Retirement Plan for CTA Employee Booklet.
To order Income Verification statements:
Receptionist
(312) 441-9694
(866) 441-9694
gcage@ctapension.com
Contact the Northern Trust Company's Customer Service Department for issues involving the non-receipt of benefit checks:
(312) 557-2879
We are available: Monday thru Friday - 8:00 AM - 4:30 PM
Mailing Address
55 W. Monroe Street,
Suite 1950
Chicago, IL 60603
Public Transportation:
Blue Line at Monroe and Dearborn
Toll Free: (866) 441-9694
Fax: (312) 441-0454
questions@ctapension.com