How to get in contact with us

For General questions

55 West Monroe Street
Suite 1950
Chicago, Illinois 60603
Toll Free: (866) 441-9694
Fax: (312) 441-0454

John V. Kallianis
Executive Director, RPfCTA Employees & RHCT
(312) 463-0350

Rosa Rios

Executive Assistant
(312) 463-0351

Willie Means Jr.
Deputy Executive Director
(312) 463-0355

Hector Flores
Executive Assistant to Deputy Director
(312) 463-0356

Elsa Trejo
Finance Officer
(312) 463-0365

For matters involving benefits applications, refunds, QDROS, Child Support orders, return to work, non-receipt of death benefits, earnings and contribution errors on benefit estimates, etc.

Pension Representatives

  Gloria Cage
(312) 463-0358


For tax withholding change, to order benefit estimates, to delete dependents who are no longer eligible for medical or dental coverage. To change an address, set up direct deposit, change beneficiaries, report a death, etc

Pension Clerks

 Norma Hernandez
(312) 463-0362

Ayanna Nesbitt

(312) 463-0361

To order income verification statements

 Reba Riley
Receptionist & General Clerk
(312) 441-9694

Contact the Northern Trust Company's Customer Service Department for issue involving the non-receipt of Benefit checks.

(312) 557-2879


55 West Monroe Street :: Suite 1950 :: Chicago, IL  60603 ::   Office Hours ::  Monday thru Friday - 8:00 AM - 4:30PM      Contact Us