How to get in contact with us
For General questions
55 West Monroe Street
Chicago, Illinois 60603
Toll Free: (866) 441-9694
John V. Kallianis
Executive Director, RPfCTA Employees & RHCT
Willie Means Jr.
Deputy Executive Director
Executive Assistant to
For matters involving benefits applications, refunds, QDROS, Child Support orders,
return to work, non-receipt of death benefits, earnings and contribution errors on benefit estimates, etc.
For tax withholding change, to order benefit estimates, to delete dependents who are no
longer eligible for medical or dental coverage. To change an address, set up direct deposit, change beneficiaries, report a death, etc
| ||Norma Hernandez
To order income verification statements
| ||Reba Riley
& General Clerk
Contact the Northern Trust Company's Customer Service Department for issue involving
the non-receipt of Benefit checks.